Terms of Service Agreement

Clear, transparent terms that protect both our clients and our commitment to exceptional luxury travel experiences.

Welcome to Luxury Travel. Our terms and conditions are meticulously designed to ensure mutual understanding and protection, upholding our unwavering commitment to delivering luxury travel services of the highest standard. This comprehensive agreement outlines the framework governing your bespoke journeys with us, ensuring transparency and clarity in every interaction. By engaging with our services, you acknowledge and agree to abide by the provisions set forth herein. We are Luxury Travel, a premier travel curator dedicated to crafting unparalleled experiences.

These terms are effective as of January 1, 2024, and may be modified periodically. Should you have any inquiries regarding these terms, please do not hesitate to contact us at [email protected].

Booking and Payment Policies

Booking Confirmation and Deposits

All bookings require a confirmed deposit, typically 50% of the total journey cost, at the time of reservation to secure your exclusive travel arrangements. Specific deposit amounts and deadlines will be communicated during the booking process, tailored to the complexity and lead time of your itinerary. This ensures comprehensive protection for your investment in unparalleled experiences.

Payment Schedules and Methods

The final balance is due 60 days prior to your departure. We accept major credit cards, bank transfers, and select emerging payment methods for your convenience. All transactions are handled with the utmost security to protect your financial details. Transparent pricing and payment terms are a cornerstone of our service.

Currency and Fees

All prices are quoted in USD unless otherwise specified. Any additional credit card processing fees or currency exchange rate differentials will be clearly communicated prior to transaction. Late payment fees may apply if payments are not received by the stated deadlines.

Cancellation and Modification Policies

Understanding potential changes to travel plans, we offer clear and structured policies for cancellations and modifications. These terms are designed to be fair and transparent, acknowledging the bespoke nature of our luxury itineraries while protecting your client rights.

Timeline Before Departure	Cancellation Fee (of total cost)	Modification Fee
91+ Days	10%	Complimentary (minor changes)
61-90 Days	25%	5% or $500 (whichever is greater)
31-60 Days	50%	10% or $1000 (whichever is greater)
0-30 Days	100%	100% (No modifications)

For circumstances beyond your control (force majeure), please contact us immediately to discuss options. We strongly recommend comprehensive travel insurance to safeguard your investment against unforeseen events.

Our Service Commitments to You

Our service agreement with you is built on a foundation of unparalleled quality and dedication. We strive to exceed expectations, delivering flawless execution for every aspect of your journey. Your satisfaction is our paramount objective.

Unrivaled Quality

Adherence to the highest global standards for all accommodations, transport, and experiences.

Prompt Communication

Guaranteed response to all inquiries within 24 business hours, ensuring a seamless planning process.

Dedicated Support

24/7 concierge support during your travels to handle any unforeseen circumstances or needs.

We continuously integrate client feedback to refine and elevate our bespoke travel services, ensuring an ever-improving experience.

Liability and Insurance Provisions

Luxury Travel operates with the highest degree of diligence. However, it is imperative that clients understand the following provisions regarding liability and the critical importance of adequate travel insurance. This ensures clarity on client rights and responsibilities and our commitment to legal transparency.

Limitation of Liability: Luxury Travel acts as an agent for various third-party providers such as airlines, hotels, and yacht charters. While we select our partners with the utmost care, we cannot be held liable for their acts, omissions, or failures. Our liability for any claim arising from our negligence will be limited to the cost of the journey.
Client Responsibility: Clients are responsible for obtaining necessary passports, visas, health certificates, and for adhering to all local laws and customs. Assumption of risk is implicit in engaging in luxury travel, including activities that may carry inherent risks. Please review your travel agreement carefully.
Mandatory Travel Insurance: Comprehensive travel insurance is highly recommended and, for certain high-value itineraries, may be required. This insurance should cover trip cancellation, interruption, medical emergencies, evacuation, and baggage loss. We can provide recommendations for reputable providers.
Emergency Assistance: In the event of an emergency during your travels, Luxury Travel provides 24/7 support to assist with logistics, but any associated costs for medical treatment or evacuation will be the client's responsibility or covered by their insurance.

For any questions regarding these legal provisions or to discuss insurance recommendations, please do not hesitate to contact our specialist team.

Questions About Our Terms?

Our dedicated team is ready to provide clarity and ensure your complete understanding.